contact Bome not working

rpasquarelli

2012-08-22 23:41:35

Hello,

I have use the "contact" form on the Bome web site to submit a request however both times I have submitted it I get an error message delivered to my email account as follows below.

Please let me know how I can submit a request.

Thanks, Ron

----------------------------------------------------

This is the mail system at host bome.com.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

The mail system

<fbb-direct@bome.com> (expanded from <florian-form@bome.com>): unknown user:
"fbb-direct"

DvlsAdvct

2012-08-23 00:56:19

Hi rpasquarelli

Florian might not have updated his contact email for some reason. Unfortunately, he's on vacation and you're stuck with me.

If you want to put your question here I can see if I can field it or if I need to pass it on to him for follow up. :)

Thanks
Jared

rpasquarelli

2012-08-23 04:37:58

Sure....

I purchased Midi Translator Pro back in December. At that time I was only
using Windows/PC. I am now moving to Mac OSX 10.8 and I would like to
download a copy of the OSX version of midi translator, however the
original download link has since expired.

Would it be possible to obtain a new temporary download link of the OSX
version?

share-it! order number: XXXXXXX (I can provide in a non-public manner- please let me know).

You should have a record of my purchase under the name Ronald Pasquarelli and the associated e-mail address would be fine to use to contact me.

Thanks,

Ron

PS: I have received 2 undeliverable responses when trying to use your web
site to submit this request.

DvlsAdvct

2012-08-24 03:43:47

Hi Ron

I will let Florian know. Unfortunately he's on vacation for two more weeks and is not easily contactable, but I will get him this information and he should be able to get you what you need. I'll also let him know the contact form is wrong.

Thanks
Jared

rpasquarelli

2012-08-24 03:45:50

Thanks.

DvlsAdvct

2012-08-24 17:20:20

Hi Ron

I have the information for you but do not want to post it here. Can you please email me privately at

jlhelfer@gmail.com

Thanks
jared